Cookies
1. Introduction
This cookie policy explains how Rentolux uses cookies and similar technologies on its website to improve your browsing experience, analyze website performance, and provide personalized services. By using our website, you agree to our use of cookies as described in this policy.
2. What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions in order to improve your user experience.
3. Types of cookies we use
| Nom du cookie | Fournisseur | Finalité | Expiration |
| _ga | Google Analytics | Utilisé pour distinguer les utilisateurs et calculer les données de visite et de session pour les rapports d’analyse. | 2 ans |
| _gid | Google Analytics | Utilisé pour distinguer les utilisateurs pendant une seule journée. | 24 heures |
| PHPSESSID | Rentolux | Cookie de session essentiel pour maintenir votre connexion ou mémoriser votre sélection de véhicule lors de la réservation. | Fin de la session |
| cookie_consent | Rentolux | Mémorise si vous avez accepté la bannière de cookies pour qu’elle ne s’affiche plus. | 1 an |
| _fbp | Meta (Facebook) | Utilisé pour diffuser des publicités pertinentes aux personnes ayant visité le site. | 3 mois |
3.1 Essential cookies
These cookies are necessary for the proper functioning of the website and cannot be disabled. They include:
- Session management cookies
- Security and authentication cookies
- Website functionality cookies
- Load balancing cookies
3.2 Performance and analytics cookies
These cookies help us understand how visitors interact with our website:
- Google Analytics cookies for website traffic analysis
- Monitoring page load performance
- User behavior tracking
- Error reporting and debugging
3.3 Functional cookies
These cookies improve website functionality and personalization:
- Linguistic and regional preferences
- User interface customization
- Storing form data
- Shopping cart and reservation preferences
3.4 Marketing and advertising cookies
These cookies are used to display relevant advertisements:
- Social media integration cookies
- Retargeting and remarketing cookies
- Advertising performance tracking
- Personalized content distribution
4. Third-party cookies
We may allow third-party services to install cookies on our website:
- Google Analytics : Website performance and user behavior analysis
- Google Maps: Location services and mapping features
- Payment processors: secure payment processing
- Social media platforms: social sharing and integration features
- Customer service: live chat and support services
5. Cookie duration
5.1 Session Cookies
These cookies are temporary and are deleted when you close your browser.
5.2 Persistent Cookies
These cookies remain on your device for a specified period or until you delete them. Our persistent cookies typically expire after:
- Functional cookies: 30 days to 1 year
- Analytical cookies: 2 years
- Marketing cookies: 30 days to 2 years
6. Managing your cookie preferences
6.1 Browser settings
You can control and manage cookies via your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Site permissions → Cookies and site data
6.2 Managing cookie consent
On your first visit to our website, a cookie consent banner will appear, allowing you to:
- Accept all cookies
- Decline non-essential cookies
- Customize your cookie preferences
- View detailed information about cookies
7. Impact of disabling cookies
Disabling cookies may affect your experience on the website:
- Some site features may not function correctly
- Your preferences will not be saved
- You may need to enter certain information several times.
- Personalized content and recommendations will be limited.
- Form submissions may not function correctly
8. Data protection and confidentiality
Cookie data is processed in accordance with our Privacy Policy and the requirements of the GDPR. We implement appropriate security measures to protect cookie data and ensure that it is used only for legitimate purposes. Personal data collected via cookies receives the same level of protection as other personal information.
9. Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by updating the « Last Updated » date at the top of this policy.
10. Coordinates
If you have any questions regarding our use of cookies or this Cookie Policy, please contact us:
Rentolux
62 rue de Strassen, Luxembourg
Telephone: +352 691 911 333
Email: [email protected]
WhatsApp: +352 691 911 333
